All content and information included on the website is protected in accordance with the regulations on copyright; nothing can be – not even partially – copied, modified or re-sold for the sake of gain or for any use whatsoever. The objects available for download on this website are available free of charge. What can be downloaded from this website is covered by copyright.


Accessing external links

The committee promoting Pistoia Italian Capital of Culture 2017 has no liability with respect to the content of external sites that can be accessed by means of the links available on the site, which are provided merely as an additional service to web users.


Social media policy

The committee promoting Pistoia Italian Capital of Culture 2017 has its own official profile on various social media platforms: Twitter, YouTube, Facebook, and Instagram. As such, the present social media policy defines the guidelines regarding their use:

← - social media channels, which can be recognised by the presence of the official logo of Pistoia Italian Capital of Culture 2017, are managed by the web team of the Municipality of Pistoia, and are under the responsibility of the officer of the operating Unit Urp, communication and training

← - through its presence on social media, the committee wants to share useful information and aims at promoting dialogue and cooperation with citizens and users, as well as activities linked to Pistoia Italian Capital of Culture 2017.

← - social media channels are open, without prior moderation, to full interaction with citizens and users, for requests, opinions, proposals and critiques; however, the web team reserves the right to remove, and/or report any violation of the terms of use to the social platforms, any content and message deemed offensive; obscene; defamatory; of purely commercial promotion; violating privacy and copyright laws; not-relevant to the subject; or repeatedly posted


Navigation data

Information systems and software procedures used to operate the site acquire, during the normal course of operation, some personal data whose transmission is implicit in the communication protocols of the Internet. It concerns information that is not collected to be associated with specific individuals, but by their own very nature could, through the processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of computers used by users who connect to the site, URI (Uniform Resource Identifier) of requested resources, the time of the request, the method utilized to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the response from the server (successful, error, etc.) and other parameters related to the operating system and the users. This data is used only to obtain anonymous statistical information on the site and to check its correct functioning and is periodically erased. The data could be used to ascertain responsibility in case of hypothetical computer crimes.



No personal data of the users is acquired on the subject by the site.

Cookies are not used for the transmission of information of personal nature, neither the use of c.d. persistent cookies of any type, or rather users' tracing systems. Using the so-called session cookies (which are not persistently stored on the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identification data (consisting in random numbers generated by the reply web server) required for secure, efficient website exploration. Session cookies used on this site avoid using other computerised techniques, which could potentially affect the user’s privacy when browsing, and do not permit the acquisition of personal data that may identify the users.

Methods of treatment

Personal data is processed through automated systems for the time that is strictly necessary to attain the purposes for which they were collected.

Specific safety measures are in place to prevent loss of data, illegal or improper use and unauthorized access.

Contact: Angelo Ferrario - This email address is being protected from spambots. You need JavaScript enabled to view it. (Officer in charge)